Strategic Market Research & Insight Agency

Brandspeak provides more than market research services – we're your strategic growth partner.

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Meet Brandspeak: UK’s Leading Market Research Agency

As a leading brand insight agency, Brandspeak has delivered qualitative, quantitative, ethnographic and neuromarketing research in more than 40 markets worldwide. But we don't just deliver data – we uncover the customer insight you need to:

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Understand exactly what makes your customers tick.

Build sector-defining brands.

Create products and services that people can't stop talking about.

Deliver marketing communications that hit the spot – every time.

Our Market Research Methods

We bring together qualitative and quantitative expertise to help you create insights that move the business forward.

Focus Groups & Depth Interviews

Focus Groups & Depth Interviews

Explore audience needs, perceptions and behaviours in rich qualitative detail.

Online Communities

Online Communities

Gather deeper insight through multi-day discussions, tasks and real-world activities.

Workshopping and Co-creation

Workshopping and Co-creation

A collaborative forum for exploring existing ideas and developing new concepts.

Online Surveys

Online Surveys

Capture robust, statistically reliable feedback to quantify attitudes and behaviours at scale.

Implicit Testing

Implicit Testing

Measure instinctive attitudes and emotional reactions at scale for clear, reliable evidence.

Secondary Research & Market Intelligence

Secondary Research & Market Intelligence

Identify market trends, competitor activity and category insights using desk research.

Brandspeak in Numbers

As one of the UK's most experienced market research agencies, Brandspeak brings scale, consistency, and depth to every project.

3,000+

Focus Groups

25

Years

750+

Quantitative Studies

40

International Markets

1 Million+

Survey Participants

45

Languages Covered in Global Research

5,000+

Depth Interviews

Choose Your Market Research Service

We have the market research services you need no matter where you are on the marketing journey.

Brand Tracking

Brand tracking research is an ongoing programme that measures how your brand performs over time versus competitors.

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Customer Segmentation

Customer segmentation research divides B2C or B2B audiences into smaller groups that share similar needs, motivations, behaviours or characteristics.

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New Product Development

Innovation and NPD market research refers to the process of gathering, analysing and interpreting market data to inform the development of new products or services.

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Advertising Development

Advertising development research is used to examine creative ideas from initial concepts to completed executions to help you communicate effectively and avoid unintended audience interpretation.

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Brand Development

Brand development is the strategic process of defining, refining, and enhancing how a brand is perceived by its target audience.

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Marketing Communications

Communications market research explores how audiences notice, process and respond to consumer and stakeholder communication.

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Sectors We Work In

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Success in the financial services sector demands more than strong products — It requires trust, relevance, and a seamless end-to-end customer experience.

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Brandspeak delivers end-to-end food and beverage research to support product and service development, testing, launch and long-term performance across B2C and B2B markets.

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Our market research is utilised by colleges, universities and educational institutions to better understand their market, audience and strategy.

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Brandspeak is a specialist IT and digital market research agency, supporting UK and global clients.

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Our research helps businesses achieve clarity of proposition, seamless experience delivery and the ability to adapt to evolving traveller behaviours.

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Brandspeak provides market research services to support UK and global organisations across the NHS, private healthcare, primary care, pharmacy and medical product supply.

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Brandspeak is a specialist professional services market research agency, supporting UK and global organisations across Legal, Accountancy, audit firms and more.

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Our qualitative, quantitative, ethnographic and behavioural approaches support confident decision-making across physical, digital and omnichannel retail environments.

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Our research is available for Telecoms networks, Infrastructure providers Mobile operators, MVNOs and more.

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Santander
Zego
Lloyds
Animal Friends
Allica
Haydock
Freeagent
Sunlife
Waggel

Case Studies

Choose a case study to see the solutions and outcomes of our market research.

DIY store customer experience optimisation

DIY store customer experience optimisation

This well-known, international DIY brand had recently launched its flagship range in the UK and asked Brandspeak to assess the quality of the customer experience it was delivering in store.

Board-level consumer engagement

Board-level consumer engagement

The Main Board of this leading UK home and motor insurer wished to speak directly with consumers — to explore and better understand the attitudes, behaviours and unmet needs of their target audience.

Brand positioning and customer experience development

Brand positioning and customer experience development

This well-known chain of themed bars was responding to brand tracking metrics that suggested it was losing relevance with its core customer base.

Successfully Repositioning a Building Society

Successfully Repositioning a Building Society

This well-known UK financial institution had completed the takeover of an equally well-known competitor. The Board’s challenge was to identify a new brand positioning that would unite two previously separate customer bases.

Brandspeak Blogs

Read the latest trends, insights and best practices from the world of Market Research. Choose a topic below to read more.

Client Feedback

Lauren Williams

We worked with Brandspeak on a brand awareness project and we were extremely pleased with the quality of service and the process. They understood the complexity of the briefs and asked plenty of questions to make sure they fully understand the objectives. They interacted with all levels of people in our business and understood the differences within the market and suggested ways to tie the research together so it was still comparable. The results were delivered with easy to digest summaries that could be used across the business. We would highly recommend using them.

Lauren Williams

Sarah Twist – Marketing Manager

Very informative, easy to work with and a really friendly team. I would recommend Brandspeak to help any business grow. They are great quality for money, help niche sectors and present their findings in an understanding manner. They have provided a brand review, market review post-covid to ensure we are still up to date, along with two very valuable website reviews. Working with them for qualitative and quantities research has a been fantastic for us. Thank you for all your help!

Sarah Twist – Marketing Manager

Zanya Fahy

It's been an absolute pleasure to work with Brandspeak on our qualitative assessment of different ads across 5 EU markets. Throughout this project, Brandspeak have been expert, professional and so flexible with our requirements and timings. The research analysis that they provided us with was extremely valuable and insightful. I look forward to working with them again – highly recommend!

Zanya Fahy

Georgie Burks, Brand Marketing Lead

Great service from Brandspeak – highly recommend for thoughtful and detailed brand measurement and tracking.

Georgie Burks, Brand Marketing Lead

Brandspeak have been fantastic to work with. They are a very professional agency who really understand the importance of quality research. Their team were very responsive, knowledgeable and easy to work with and provided us with excellent insights.

Mark Wilson

Animal Friends Insurance

We wanted to understand how elements of our brand were perceived by consumers and identify opportunities where we could make improvements. Brandspeak clearly understood the brief and worked closely with us to develop a research approach that would answer our questions. The insight has been used to inform the development of our creative and also applied to other areas of our marketing communications. It was a pleasure to work with Brandspeak.

Strategy & Insight Manager | Animal Friends Insurance

Tönnjes

Brandspeak helped us with getting invaluable market insights! They showed great flexibility and professionalism throughout the entire process and provided us exactly with the results we needed. I would recommend working with Brandspeak to anyone and anytime.

Tom Suberg

From the moment I contacted Brandspeak I can't thank Jeremy and his team enough. Offering a professional approach they took the time and effort to make the whole process easy and effortless. I highly recommend Brandspeak and look forward to working with them again in the future.

Verity Kimber

From their initial proposal they displayed an understanding of financial services and a clarity of thinking that made them stand out. Since then they have consistently delivered to demanding timescales. But what really sets them apart are their actionable and business focused recommendations which give them the credibility to influence senior internal stakeholders. I have really enjoyed working with them and look forward to doing so again.

Leading life and pensions provider

It is always a pleasure – and a relief! – to work with researchers who get the whole thing – effortlessly... a heartfelt thanks.

DLKW

Work with Brandspeak

With offices in London, Bristol, and Birmingham – and partners across the world – we provide global reach with local expertise. Our team is ready to discuss your business challenge and show you what's possible with the right insights.

Get in Touch

London

+44 (0) 203 858 0052

1st Floor, 239 Kensington High St, London W8 6SN

Bristol

+44 (0) 1174 07 0187

2430 / 2440 The Quadrant, Aztec W, Bristol BS32 4AQ

Birmingham

+44 (0) 121 314 4647

The Lewis Building, Bull St, Birmingham B4 6AF