About Brandspeak

Brandspeak is a market research and brand consultancy based in London, working with B2B and B2C brands across the UK and worldwide. For over 20 years we’ve been providing commercially-focussed qualitative, quantitative and ethnographic research for clients who need customer, brand or market solutions, rather than just data.

Whether you need to target consumers more precisely using customer segmentation, monitor brand performance through brand tracking, deliver a customer experience that delights, or build a market-leading brand through brand development research, our purpose is always the same: to provide insight you can act on and results you can measure.

Every project is led by a senior insight consultant, not handed to a junior researcher partway through. It’s what enables us to turn research into recommendations senior stakeholders will actually get behind.

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Brandspeak in Numbers

As one of the UK's most experienced market research agencies, Brandspeak brings scale, consistency, and depth to every project.

3,000+

Focus Groups

Years

750+

Quantitative Studies

International Markets

1 Million+

Survey Participants

Languages Covered in Global Research

5,000+

Depth Interviews

More than a Market Research Agency

We Empower Brands

We provide market research services for B2B and B2C clients that operate across sectors including financial services, FMCG, professional services, retail, healthcare, leisure, and technology. They range from global enterprises to fast-growth UK start-ups, all seeking evidence-based, actionable insights to drive commercial performance and sustainable brand growth.

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An All-Senior Team

We pride ourselves on blending deep research expertise with strategic brand consultancy thinking—that’s why every Brandspeak project is delivered by director-level insight consultants.

Brandspeak tailoring a research approach

Tailored Services For Every Client

We understand that no two businesses are the same. That’s why we tailor our market research strategies to each client, taking into account their size, industry, and specific objectives. Whether you’re a small local enterprise looking to expand or a multinational corporation seeking to understand new markets, our team of experienced researchers will provide you with insights that drive successful strategies.

A Proven Track Record

Brandspeak has a proven track record of delivering results. We’re proud of the lasting relationships we’ve built with our clients who stick with us, thanks to our consistent delivery of high-quality research and our commitment to their success. This dedication has led to the creation and growth of brands that are not just profitable, but that also resonate powerfully with their target audience.

Worldwide Reach

Brandspeak delivers research programmes across the Americas, Europe, Asia-Pacific and ANZ.

International work can be complex, which is why every Brandspeak consultant has at least two decades of international experience.

If your project involves two or more markets, you decide on the reporting format that works best for your organisation: a single synthesised global story, market-by-market reports for local teams, or both.

Americas

Europe

Asia-Pacific

ANZ

Why Clients Choose Brandspeak

Senior-Only Delivery

Every project is led by director-level consultants, not delegated part-way through to a junior researcher.

Specialist Audiences

We recruit and interview hard-to-reach and specialist audiences other agencies struggle to find.

Global Capabilities

Worldwide delivery for both qualitative and quantitative research, through local partners who bring real cultural and language expertise.

Bespoke Research

Every programme is built around your commercial objectives, not adapted from a template built for someone else’s.

Strategic Interpretation

Every project comes with rigorous interpretation and a commercially-focussed recommendations, not just research data.

Exceptional Value

Lean operations keep pricing competitive without undermining quality.

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Our Values

We believe in commercial rigour, intellectual curiosity, clarity, transparency, cultural sensitivity and strategic thinking.

Commercial Rigour

Intellectual Curiosity

Clarity

Transparency

Cultural Sensitivity

Strategic Thinking

Commercial Rigour

Every recommendation is judged on commercial impact.

Intellectual Curiosity

We’re not satisfied until we understand why. It’s the difference between reporting what people said and explaining what it means for your business.

Clarity

Findings written for the person making the decision, not for a methodology audience.

Transparency

Clients see how a number was reached, not just the number itself.

Cultural Sensitivity

Both our research approach and commercial recommendations are shaped by the cultural, social, economic and behavioural realities of each market and target audience.

Strategic Thinking

Insight tied back to the commercial decision it’s meant to inform, not left to stand alone.

Client Feedback

We worked with Brandspeak on a brand awareness project and we were extremely pleased with the quality of service and the process. They understood the complexity of the briefs and asked plenty of questions to make sure they fully understand the objectives. They interacted with all levels of people in our business and understood the differences within the market and suggested ways to tie the research together so it was still comparable. The results were delivered with easy to digest summaries that could be used across the business. We would highly recommend using them.

Lauren Williams

Very informative, easy to work with and a really friendly team. I would recommend Brandspeak to help any business grow. They are great quality for money, help niche sectors and present their findings in an understanding manner. They have provided a brand review, market review post-covid to ensure we are still up to date, along with two very valuable website reviews. Working with them for qualitative and quantities research has a been fantastic for us. Thank you for all your help!

Sarah Twist – Marketing Manager

It's been an absolute pleasure to work with Brandspeak on our qualitative assessment of different ads across 5 EU markets. Throughout this project, Brandspeak have been expert, professional and so flexible with our requirements and timings. The research analysis that they provided us with was extremely valuable and insightful. I look forward to working with them again – highly recommend!

Zanya Fahy

We wanted to understand how elements of our brand were perceived by consumers and identify opportunities where we could make improvements. Brandspeak clearly understood the brief and worked closely with us to develop a research approach that would answer our questions. The insight has been used to inform the development of our creative and also applied to other areas of our marketing communications. It was a pleasure to work with Brandspeak.

Strategy & Insight Manager | Animal Friends Insurance

From their initial proposal they displayed an understanding of financial services and a clarity of thinking that made them stand out. Since then they have consistently delivered to demanding timescales. But what really sets them apart are their actionable and business focused recommendations which give them the credibility to influence senior internal stakeholders. I have really enjoyed working with them and look forward to doing so again.

Leading life and pensions provider

Frequently Asked Questions

Short, direct answers to the questions we hear most often about Brandspeak.

A market research and brand consultancy agency with over 20 years’ experience, based in London and working with B2B and B2C brands worldwide.

Over 20 years. In that time we’ve worked with B2B and B2C brands across the UK and worldwide, running everything from quick qualitative studies to large-scale international tracking programmes.

B2B and B2C brands across financial services, FMCG, professional services, retail, healthcare, leisure and technology, plus start-ups, agencies, public organisations and charities.

Every project is led by a director-level consultant, and every set of findings comes with detailed interpretation and a commercial recommendation attached, not just the data. See the results in our case studies.

Brandspeak is based in London and works both across the UK and internationally. We design and deliver worldwide research programmes across the Americas, Europe, Asia-Pacific and ANZ.

Get in touch via our contact page and outline your research needs. We’ll arrange a call to discuss them, then share our initial thinking on approach and likely costs. If both work for you, we’ll move to a full proposal.

A market research and brand consultancy agency with over 20 years’ experience, based in London and working with B2B and B2C brands worldwide.

B2B and B2C brands across financial services, FMCG, professional services, retail, healthcare, leisure and technology, plus start-ups, agencies, public organisations and charities.

Brandspeak is based in London and works both across the UK and internationally. We design and deliver worldwide research programmes across the Americas, Europe, Asia-Pacific and ANZ.

Over 20 years. In that time we’ve worked with B2B and B2C brands across the UK and worldwide, running everything from quick qualitative studies to large-scale international tracking programmes.

Work with Brandspeak

With offices across major cities we provide global reach with local expertise.

London

+44 (0) 203 858 0052

1st Floor, 239 Kensington High St, London W8 6SN

Bristol

+44 (0) 1174 07 0187

2430 / 2440 The Quadrant, Aztec West, Bristol BS32 4AQ

Birmingham

+44 (0) 121 314 4647

The Lewis Building, Bull St, Birmingham B4 6AF