Group-57-4 Communications Research Services
Message & Content Testing

Communications Research Services

BrandSpeak delivers B2C and B2B communications research that evaluates how messages, visuals and formats perform across print, digital and out-of-home channels.


Our work supports the development of clearer, more consistent communications that reflect brand intent and meet audience expectations.

What Is Communications Market Research?

Communications market research explores how audiences notice, process and respond to consumer and stakeholder communication, including static advertising, digital content, direct mail, product packaging, service updates, product documentation, social media materials and in-store or on-screen messaging.
It assesses each communication’s structure, tone, clarity and comprehension, identifying which elements attract attention, which are ignored and why. It also evaluates which messages are likely to be retained and the impact of any call to action.
Where design, layout, comprehension or impact issues are found, the research diagnoses the causes and recommends targeted solutions.

  • Logos-32 Communications Research Services
  • Logos-38 Communications Research Services
  • Logos-5 Communications Research Services
  • Logos-2-4 Communications Research Services
  • Logos-10 Communications Research Services
  • Logos-30 Communications Research Services
  • Logos-59 Communications Research Services
  • Logos-62 Communications Research Services
  • Logos-36 Communications Research Services
  • Logos-52 Communications Research Services
  • Logos Communications Research Services
  • Logos-35 Communications Research Services
  • Logos-43 Communications Research Services
  • Logos-54 Communications Research Services
  • Logos-48 Communications Research Services
  • Logos-51 Communications Research Services
  • Logos-13 Communications Research Services
  • Logos-61 Communications Research Services
  • Logos-39 Communications Research Services
  • Logos-60 Communications Research Services
  • Logos-12 Communications Research Services
  • Logos-1 Communications Research Services
  • Logos-46 Communications Research Services
  • Logos-15 Communications Research Services
  • Logos-49 Communications Research Services
  • Logos-14 Communications Research Services
  • Logos-42 Communications Research Services
  • Logos-3 Communications Research Services
  • Logos-11 Communications Research Services
  • Logos-29 Communications Research Services
  • Logos-53 Communications Research Services
  • Logos-8 Communications Research Services
  • Logos-2 Communications Research Services
  • Logos-17 Communications Research Services
  • Logos-41 Communications Research Services
  • Logos-27 Communications Research Services
  • Logos-9 Communications Research Services
  • Logos-37 Communications Research Services
  • Logos-6 Communications Research Services
  • Logos-58 Communications Research Services
  • Logos-31 Communications Research Services
  • Logos-50 Communications Research Services
  • Logos-63 Communications Research Services
  • Logos-45 Communications Research Services
  • Logos-28 Communications Research Services
  • Logos-57 Communications Research Services
  • Logos-64 Communications Research Services
  • Logos-65 Communications Research Services
  • Logos-55 Communications Research Services
  • Logos-56 Communications Research Services
  • Logos-44 Communications Research Services
  • Logos-47 Communications Research Services
  • Logos-4 Communications Research Services
  • Logos-34 Communications Research Services
  • Logos-7 Communications Research Services
  • Logos-16 Communications Research Services
  • Logos-32 Communications Research Services
  • Logos-38 Communications Research Services
  • Logos-5 Communications Research Services
  • Logos-2-4 Communications Research Services
  • Logos-10 Communications Research Services
  • Logos-30 Communications Research Services
  • Logos-59 Communications Research Services
  • Logos-62 Communications Research Services
  • Logos-36 Communications Research Services
  • Logos-52 Communications Research Services
  • Logos Communications Research Services
  • Logos-35 Communications Research Services
  • Logos-43 Communications Research Services
  • Logos-54 Communications Research Services
  • Logos-48 Communications Research Services
  • Logos-51 Communications Research Services
  • Logos-13 Communications Research Services
  • Logos-61 Communications Research Services
  • Logos-39 Communications Research Services
  • Logos-60 Communications Research Services
  • Logos-12 Communications Research Services
  • Logos-1 Communications Research Services
  • Logos-46 Communications Research Services
  • Logos-15 Communications Research Services
  • Logos-49 Communications Research Services
  • Logos-14 Communications Research Services
  • Logos-42 Communications Research Services
  • Logos-3 Communications Research Services
  • Logos-11 Communications Research Services
  • Logos-29 Communications Research Services
  • Logos-53 Communications Research Services
  • Logos-8 Communications Research Services
  • Logos-2 Communications Research Services
  • Logos-17 Communications Research Services
  • Logos-41 Communications Research Services
  • Logos-27 Communications Research Services
  • Logos-9 Communications Research Services
  • Logos-37 Communications Research Services
  • Logos-6 Communications Research Services
  • Logos-58 Communications Research Services
  • Logos-31 Communications Research Services
  • Logos-50 Communications Research Services
  • Logos-63 Communications Research Services
  • Logos-45 Communications Research Services
  • Logos-28 Communications Research Services
  • Logos-57 Communications Research Services
  • Logos-64 Communications Research Services
  • Logos-65 Communications Research Services
  • Logos-55 Communications Research Services
  • Logos-56 Communications Research Services
  • Logos-44 Communications Research Services
  • Logos-47 Communications Research Services
  • Logos-4 Communications Research Services
  • Logos-34 Communications Research Services
  • Logos-7 Communications Research Services
  • Logos-16 Communications Research Services

The Benefits of Communications Research

Namemessages-square Communications Research Services

Optimise Message Clarity And Resonance

Communications research identifies where meaning becomes unclear or diluted and ensures information is easy to follow, quickly understood and more likely to be remembered.

Nameclipboard-edit-1 Communications Research Services

Ensure Alignment With Strategic Objectives

Communications research assesses whether each execution fulfils its intended role within the wider marketing strategy, ensuring communications reinforce priorities and support the outcomes the organisation aims to achieve.

Namestar Communications Research Services

Protect And Reinforce Brand Equity

Communications research assesses how effectively brand personality, values and distinctive cues are expressed, ensuring every execution strengthens credibility and builds recognition.

Communications Research Method

BrandSpeak uses desk research, interviews, focus groups, ethnography, UX assessment and quantitative surveys to analyse communication performance. These methods reveal how audiences navigate, interpret and respond to communications across formats, offering a robust understanding of content effectiveness.

Communications Research Services

BrandSpeak’s communications research services helping organisations refine materials with evidence-based insight at key development and optimisation stages. They include:

Frequently Asked Questions

Find answers to common questions about our services.

How to Get Your Insights

We support qualitative research in 40+ global markets, working with native-speaking moderators and trusted in-market partners to ensure cultural accuracy and insight quality. Wherever your audience is, we can reach them and deliver insight that drives better decisions.

Step One

Fill in the form and click submit.

Step Two

Our team will contact you within 24 hours.

Step Three

We learn about your needs and goals and how to achieve them.

BrandSpeak in Numbers

A quick snapshot of the scale and experience we bring to every project.

0

Focus Groups

0

Years

0

Quantitative Studies

0

International Markets

0

Survey Participants

0

Languages Covered in Global Research

0

Depth Interviews

BrandSpeak is proud to be a member of both The Association for Qualitative Research (AQR) and The Market Research Society (MRS) — demonstrating our commitment to quality, ethical practice and industry-leading research standards.

BrandSpeak Blogs

Client Feedback

We partner with ambitious clients and capture their stories.

Logos-9-1 Communications Research Services

We worked with Brandspeak on a brand awareness project and we were extremely pleased with the quality of service and the process. They understood the complexity of the briefs and asked plenty of questions to make sure they fully understand the objectives. They interacted with all levels of people in our business and understood the differences within the market and suggested ways to tie the research together so it was still comparable. The results were delivered with easy to digest summaries that could be used across the business. We would highly recommend using them. 

Lauren Williams

Logos-38 Communications Research Services

Very informative, easy to work with and a really friendly team. I would recommend Brandspeak to help any business grow. They are great quality for money, help niche sectors and present their findings in an understanding manner. They have provided a brand review, market review post-covid to ensure we are still up to date, along with two very valuable website reviews. Working with them for qualitative and quantities research has a been fantastic for us. Thank you for all your help!

Sarah Twist – Marketing Manager

Toaster_Blue Communications Research Services

It’s been an absolute pleasure to work with Brandspeak on our qualitative assessment of different ads across 5 EU markets. Throughout this project, Brandspeak have been expert, professional and so flexible with our requirements and timings. The research analysis that they provided us with was extremely valuable and insightful. I look forward to working with them again – highly recommend! 

Zanya Fahy

Logos-14 Communications Research Services

Great service from Brandspeak – highly recommend for thoughtful and detailed brand measurement and tracking.

Georgie Burks, Brand Marketing Lead

Brandspeak recently conducted a complex and sensitive piece of research for us across the US, China, India and Europe. The work was carried out with the utmost professionalism (particular thanks to Jen!) and has provided us with invaluable insights that exceeded our expectations. A great team to work with and thoroughly recommended!

Tom Green

We wanted to understand how elements of our brand were perceived by consumers and identify opportunities where we could make improvements. Brandspeak clearly understood the brief and worked closely with us to develop a research approach that would answer our questions. The insight has been used to inform the development of our creative and also applied to other areas of our marketing communications. It was a pleasure to work with Brandspeak.

Strategy & Insight Manager | Animal Friends Insurance

Tonnjes_Blue Communications Research Services

Brandspeak helped us with getting invaluable market insights! They showed great flexibility and professionalism throughout the entire process and provided us exactly with the results we needed. I would recommend working with Brandspeak to anyone and anytime.

Tom Suberg

From the moment I contacted Brandspeak I can’t thank Jeremy and his team enough. Offering a professional approach they took the time and effort to make the whole process easy and effortless. I highly recommend Brandspeak and look forward to working with them again in the future.

Verity Kimber

From their initial proposal they displayed an understanding of financial services and a clarity of thinking that made them stand out. Since then they have consistently delivered to demanding timescales. But what really sets them apart are their actionable and business focused recommendations which give them the credibility to influence senior internal stakeholders. I have really enjoyed working with them and look forward to doing so again.

Leading life and pensions provider

It is always a pleasure – and a relief! – to work with researchers who get the whole thing – effortlessly… a heartfelt thanks.

DLKW

Work with BrandSpeak

With offices across major cities we provide global reach with local expertise.

London

+44 (0) 203 858 0052

1st Floor, 239 Kensington High St, London W8 6SN

Bristol

+44 (0) 1174 07 0187

2430 / 2440 The Quadrant, Aztec West, Bristol BS32 4AQ

Birmingham

+44 (0) 121 314 4647

The Lewis Building, Bull St, Birmingham B4 6AF