Our Services

Our Services

As a full-service market research agency, BrandSpeak provides research services to B2C and B2B brands from a wide variety of sectors across the UK and worldwide. We deliver the qualitative and quantitative insights required to drive profitable growth. 

B2C and B2B Research Services

BrandSpeak’s research services are used to develop, optimise and monitor brands, create targetable segments and personas, build exciting new products & services, deliver sector-leading customer experiences – and much more. Choose from any of our services here or get in touch directly to discuss the data and insights you need to grow your brand, and how BrandSpeak can help you acquire it.

Communications Research Services

BrandSpeak delivers B2C and B2B communications research that evaluates how messages, visuals and formats perform across print, digital and out-of-home channels.

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Packaging Research

BrandSpeak provides packaging research that supports the development of effective, category-relevant pack solutions across global markets.

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Experiential Marketing Research

Understand how your events and in-person experiences are being perceived by your target audience.

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Brand Development Research

Understand your brand's performance and health to maximise brand strength, market share and profitability.

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Customer Satisfaction Research

BrandSpeak provides B2C and B2B customer satisfaction research that helps organisations understand ongoing performance and improve loyalty.

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Competitor Analysis Service

Using BrandSpeak's competitor analysis research, you can obtain detailed information about current competitors operating in markets you are thinking about entering.

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Brand Strategy Consulting

Our brand consultancy blends strategic intelligence with insight-driven creativity to unlock what makes a brand truly distinctive.

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Advertising Development Research

Advertising development research supports brands throughout the creative process by providing audience-based evaluation at each stage.

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Customer & User Experience Research

BrandSpeak delivers global Customer Experience (CX) and User Experience (UX) research that reveals how people interact with your brand across offline and digital environments.

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Brand Tracking Agency

BrandSpeak delivers B2C and B2B brand tracking research that helps organisations understand brand health, diagnose performance issues and identify growth opportunities across markets.

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Customer Segmentation Research

Customer segmentation research enables brands to understand their different audience groups to target, communicate and serve them effectively.

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Market Research Services

BrandSpeak delivers tailored market research services to help businesses understand customers, competitors, and market trends.

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GrowthTrack: Advanced Brand Tracking & Insights by BrandSpeak

GrowthTrack is our advanced, globally deployable, tracking solution that measures performance across key customer touchpoints and reveals how they influence buyer behaviours.

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New Product Development (NPD) Research

BrandSpeak supports global organisations with NPD research throughout the innovation journey, providing evidence-based guidance at every stage.

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Examples of Using Market Research

Entering New Markets

Entering New Markets

Evaluation of new markets for potential product / service launch, to identifying the specific criteria for launch success.

Proposition Development

Proposition Development

Assessment of new propositions at different stages of development, identifying essential changes and improvements required to maximise uptake.

Marketing Communications

Marketing Communications

Review and optimisation of marketing communications (e.g. website, email, social media, text, OOH, brochure, magazine), to boost their potential to attract, inform, acquire and, / or retain customers.

Develop Customer Personas

Develop Customer Personas

Development of customer personas and segmentation models based on the target audience demographics, attitudes and behaviours best able to deliver effective targeting.

Improve Customer Satisfaction

Improve Customer Satisfaction

Assessment and optimisation of customer satisfaction levels, both overall and at individual stages of the customer journey.

Advertising Concepts

Advertising Concepts

Review of TV advertising concepts and animatics, to determine relevance and appeal - and identify any issues that may be reducing impact.

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Work with BrandSpeak

With offices across major cities we provide global reach with local expertise.

London

+44 (0) 203 858 0052

1st Floor, 239 Kensington High St, London W8 6SN

Bristol

+44 (0) 1174 07 0187

2430 / 2440 The Quadrant, Aztec West, Bristol BS32 4AQ

Birmingham

+44 (0) 121 314 4647

The Lewis Building, Bull St, Birmingham B4 6AF