Nos services

Nos services

As a full-service market research agency, BrandSpeak provides research services to B2C and B2B brands from a wide variety of sectors across the UK and worldwide. We deliver the qualitative and quantitative insights required to drive profitable growth. 

B2C and B2B Research Services

BrandSpeak’s research services are used to develop, optimise and monitor brands, create targetable segments and personas, build exciting new products & services, deliver sector-leading customer experiences – and much more. Choose from any of our services here or get in touch directly to discuss the data and insights you need to grow your brand, and how BrandSpeak can help you acquire it.

Services de recherche en communication

BrandSpeak delivers B2C and B2B communications research that evaluates how messages, visuals and formats perform across print, digital and out-of-home channels.

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Recherche sur les emballages

BrandSpeak fournit des études sur l'emballage qui soutiennent le développement de solutions d'emballage efficaces et adaptées à la catégorie sur les marchés mondiaux.

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Recherche sur le marketing expérientiel

Understand how your events and in-person experiences are being perceived by your target audience.

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Recherche sur le développement de la marque

Understand your brand's performance and health to maximise brand strength, market share and profitability.

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Recherche sur la satisfaction du client

BrandSpeak provides B2C and B2B customer satisfaction research that helps organisations understand ongoing performance and improve loyalty.

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Service d'analyse des concurrents

Using BrandSpeak's competitor analysis research, you can obtain detailed information about current competitors operating in markets you are thinking about entering.

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Conseil en stratégie de marque

Nos services de conseil en matière de marques allient l'intelligence stratégique à la créativité pour révéler ce qui fait la spécificité d'une marque.

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Développement de la publicité Recherche

La recherche sur le développement publicitaire soutient les marques tout au long du processus créatif en fournissant une évaluation basée sur l'audience à chaque étape.

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Recherche sur l'expérience des clients et des utilisateurs

BrandSpeak delivers global Customer Experience (CX) and User Experience (UX) research that reveals how people interact with your brand across offline and digital environments.

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Agence de suivi de la marque

BrandSpeak fournit des études de suivi des marques B2C et B2B qui aident les organisations à comprendre la santé de leur marque, à diagnostiquer les problèmes de performance et à identifier les opportunités de croissance sur les différents marchés.

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Recherche sur la segmentation de la clientèle

Customer segmentation research enables brands to understand their different audience groups to target, communicate and serve them effectively.

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Services d'études de marché

BrandSpeak delivers tailored market research services to help businesses understand customers, competitors, and market trends.

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GrowthTrack : Suivi avancé de la marque et des informations par BrandSpeak

GrowthTrack is our advanced, globally deployable, tracking solution that measures performance across key customer touchpoints and reveals how they influence buyer behaviours.

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Recherche sur le développement de nouveaux produits (NPD)

BrandSpeak supports global organisations with NPD research throughout the innovation journey, providing evidence-based guidance at every stage.

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Examples of Using Market Research

Entering New Markets

Entering New Markets

Evaluation of new markets for potential product / service launch, to identifying the specific criteria for launch success.

Proposition Development

Proposition Development

Assessment of new propositions at different stages of development, identifying essential changes and improvements required to maximise uptake.

Marketing Communications

Marketing Communications

Review and optimisation of marketing communications (e.g. website, email, social media, text, OOH, brochure, magazine), to boost their potential to attract, inform, acquire and, / or retain customers.

Develop Customer Personas

Develop Customer Personas

Development of customer personas and segmentation models based on the target audience demographics, attitudes and behaviours best able to deliver effective targeting.

Improve Customer Satisfaction

Improve Customer Satisfaction

Assessment and optimisation of customer satisfaction levels, both overall and at individual stages of the customer journey.

Advertising Concepts

Advertising Concepts

Review of TV advertising concepts and animatics, to determine relevance and appeal - and identify any issues that may be reducing impact.

Blogs de BrandSpeak

Travailler avec BrandSpeak

Avec des bureaux dans les principales villes, nous offrons une portée mondiale avec une expertise locale.

Londres

+44 (0) 203 858 0052

1er étage, 239 Kensington High St, Londres W8 6SN

Bristol

+44 (0) 1174 07 0187

2430 / 2440 The Quadrant, Aztec West, Bristol BS32 4AQ

Birmingham

+44 (0) 121 314 4647

The Lewis Building, Bull St, Birmingham B4 6AF