# Brandspeak > Strategic market research and brand insight agency delivering qualitative, quantitative, ethnographic and neuromarketing research for B2C and B2B organisations in the UK and globally. Founded in 2004, with offices in London, Bristol and Birmingham. Brandspeak provides evidence-based, actionable insights to drive commercial performance and sustainable brand growth. Every project is delivered by director-level insight consultants with over two decades of experience. The agency works across 40+ international markets with local partner offices worldwide. ## Services - [Advertising Development Research](https://brandspeak.co.uk/services/advertising-development-research): Examines creative ideas from initial concepts to completed executions to help brands communicate effectively. - [Brand Development Research](https://brandspeak.co.uk/services/brand-development-research): Strategic process of defining, refining and enhancing how a brand is perceived by its target audience. - [Brand Tracking Research](https://brandspeak.co.uk/services/brand-tracking-agency): Ongoing programme that measures how a brand performs over time versus competitors. - [Communications Research](https://brandspeak.co.uk/services/communications-research-services): Explores how audiences notice, process and respond to consumer and stakeholder communication. - [Competitor Analysis](https://brandspeak.co.uk/services/competitor-analysis-service): Identifies competitor activity, positioning and market opportunities. - [Customer Satisfaction Research](https://brandspeak.co.uk/services/customer-satisfaction-research): Measures and tracks customer satisfaction to improve retention and loyalty. - [Customer & User Experience Research](https://brandspeak.co.uk/services/customer-experience): Evaluates and optimises end-to-end customer and user experiences. - [Customer Segmentation Research](https://brandspeak.co.uk/services/customer-segmentation-research): Divides B2C or B2B audiences into groups that share similar needs, motivations and behaviours. - [Experiential Marketing Research](https://brandspeak.co.uk/services/experiential-marketing-research): Assesses the impact and effectiveness of experiential marketing campaigns. - [GrowthTrack: Advanced Brand Tracking](https://brandspeak.co.uk/services/growthtrack): Brandspeak's proprietary advanced brand tracking and insights platform. - [New Product Development (NPD) Research](https://brandspeak.co.uk/services/innovations-npd-research): Gathering, analysing and interpreting market data to inform the development of new products or services. - [Packaging Research](https://brandspeak.co.uk/services/packaging-research): Tests and optimises packaging design, messaging and shelf impact. - [Market Research Services](https://brandspeak.co.uk/services/market-research): Full-service market research covering surveys, focus groups, secondary research and more. - [Brand Strategy Consulting](https://brandspeak.co.uk/services/brand-strategy-consulting): Strategic brand consultancy combining research insight with commercial expertise. ## Research Methods - [Qualitative Research](https://brandspeak.co.uk/research-methods/qualitative-research): Uncovers how and why people think, feel and behave the way they do through focus groups, depth interviews and online communities. - [Quantitative Research](https://brandspeak.co.uk/research-methods/quantitative-research): Provides robust, data-driven insight through online surveys and implicit testing at scale. - [Ethnographic Research](https://brandspeak.co.uk/research-methods/auto-accompanied-ethnography): Immersive research revealing how consumers interact with products and services in real-world environments. - [Neuromarketing Research](https://brandspeak.co.uk/research-methods/neuromarketing-research-services): Measures subconscious, instinctive reactions to creative assets, experiences and communications. - [Secondary Research](https://brandspeak.co.uk/research-methods/secondary-research): Identifies market trends, competitor activity and category insights using desk research and market intelligence. - [Focus Groups & Depth Interviews](https://brandspeak.co.uk/research-methods/focus-groups-depth-interviews): Explores audience needs, perceptions and behaviours in rich qualitative detail. ## Sectors - [Financial Services](https://brandspeak.co.uk/sectors/financial-services-market-research) - [Food & Beverage](https://brandspeak.co.uk/sectors/food-and-beverage-market-research) - [Telecoms, IT & Digital](https://brandspeak.co.uk/sectors/telecoms-it-digital-market-research) - [Professional Services](https://brandspeak.co.uk/sectors/professional-services-market-research) - [Holidays, Leisure & Travel](https://brandspeak.co.uk/sectors/holidays-leisure-travel-market-research) - [FMCG](https://brandspeak.co.uk/sectors/fmcg-market-research-services) - [Retail](https://brandspeak.co.uk/sectors/retail-market-research-services) - [Higher Education](https://brandspeak.co.uk/sectors/higher-education-market-research) - [Medical & Healthcare](https://brandspeak.co.uk/sectors/medical-market-research) - [International Markets](https://brandspeak.co.uk/sectors/international-market-research-agency) - [B2B](https://brandspeak.co.uk/sectors/b2b-market-research-agency) ## Locations - [Market Research Agency in London](https://brandspeak.co.uk/london): Qualitative and quantitative market research for brands across London and the South East. - [Market Research Agency Birmingham](https://brandspeak.co.uk/market-research-agency-birmingham): B2B and B2C market research for Birmingham and the West Midlands. ## Key Pages - [About Brandspeak](https://brandspeak.co.uk/about) - [Case Studies](https://brandspeak.co.uk/case-studies) - [Blog](https://brandspeak.co.uk/blog) - [Contact](https://brandspeak.co.uk/contact) - [Privacy Policy](https://brandspeak.co.uk/privacy-policy) - [Cookies Policy](https://brandspeak.co.uk/cookies-policy) - [Data Protection Policy - Clients](https://brandspeak.co.uk/data-protection) - [Data Protection Policy - Participants](https://brandspeak.co.uk/data-protection-participants) ## Contact - London: +44 (0) 203 858 0052 | 1st Floor, 239 Kensington High St, London W8 6SN - Bristol: +44 (0) 1174 07 0187 | 2430/2440 The Quadrant, Aztec West, Bristol BS32 4AQ - Birmingham: +44 (0) 121 314 4647 | The Lewis Building, Bull St, Birmingham B4 6AF ## Social - [X (Twitter)](https://twitter.com/Brandspeak2) - [Facebook](https://www.facebook.com/brandspeakresearch/) - [LinkedIn](https://www.linkedin.com/company/brandspeak-limited/)